SERVICES

we offer immediate, innovative solutions to solve your people's problems while saving you money.

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Our Services

  • Zen Den acts as your embedded HR partner, giving you the expertise of an in-house HR leader without the full-time cost. We handle hiring, onboarding, compliance, employee relations, and the messy middle stuff that distracts you from running your business. We don’t just advise from the sidelines. We integrate into your team, learn your culture, and help things run better day to day.

  • Your handbook shouldn’t read like it was written by a lawyer who’s never met your team. We create custom, compliant employee handbooks that reflect how your business actually operates while protecting you legally. Every handbook is tailored to your culture, your state requirements, and your industry, with clear policies employees can understand and managers can actually enforce. Whether you’re building from scratch or cleaning up an outdated mess, we make sure your handbook works in real life, not just on paper.

  • Payroll should be boring. Accurate, compliant, and on time every time. We act as your payroll partner, helping you select, implement, and manage the right payroll provider for your business. From setup and onboarding to ongoing support and troubleshooting, we make sure payroll runs smoothly without cutting corners. You get fewer errors, clearer processes, and a real human to call when something feels off.

  • Hiring shouldn’t feel like a full-time job on top of your actual job. We support hiring managers by handling the behind-the-scenes work, job postings, candidate screening, and interview prep so you can focus on choosing the right person. We act as an extension of your team, bringing structure, consistency, and compliance to the hiring process without recruiter fees or inbox chaos.

  • We design and deliver training that actually sticks. From required compliance to performance-based development, our trainings are built around your team, your industry, and the real situations your people face every day. Whether it’s anti-harassment, new hire foundations, manager training, or role-specific development, we focus on practical guidance, real scenarios, and clear expectations that protect your business and support your people.

  • Executive HR Guidance on Your Terms

    Think of this as having a Chief People Officer on call.
    We partner directly with owners and executive leaders on the people decisions that shape the future of your company. You bring us the big questions. We bring real-world HR leadership, strategy, and perspective grounded in experience, not theory.

    This is not day-to-day HR. This is high-level guidance for companies navigating growth, change, and complex people decisions.

  • Built to Scale. Designed to Stay Compliant.

    Sometimes your HR just needs a reset.

    Whether you’ve been winging it with random SOPs and patchwork policies, opening a new location, or realizing too late that you need real systems now that you have employees, we build the HR infrastructure that actually supports your business.

    HR Operations Development is where we audit what you have, rebuild what’s broken, and create what’s missing. Everything is customized to how your business actually runs, not a generic template pulled off the internet. The result is organized, compliant, easy-to-use HR systems your team can rely on as you grow.

  • Steady HR Support When You Need It Most

    HR gaps happen. People go on leave. Teams get stretched thin. Growth outpaces capacity.
    Interim HR Support gives you experienced, reliable HR coverage during transitions without disrupting your business.

    We step in alongside your existing team to keep things moving. Day-to-day HR tasks get handled, projects stay on track, and nothing falls through the cracks while you navigate a temporary gap.

OTHER SERVICES

EMPLOYEE RELATIONS & CONFLICT RESOLUTION

  • HR Advisory Hotline - Got a tricky situation and need to talk it through? We provide strategic guidance on employee issues—how to handle a difficult manager, navigate a sensitive conversation, or approach a performance problem the right way.

  • Conflict Mediation - When two employees or departments can't work it out, we step in to mediate and find a path forward.

  • Difficult Conversation Coaching - Need to have a tough talk with an employee? We'll help you prepare, rehearse, and approach it the right way.

  • Workplace Investigations - Harassment claims, policy violations, theft allegations—we conduct professional investigations that protect your business and get to the truth.

  • Termination Support - Firing someone is risky. We help you do it legally, document it properly, and minimize your liability.

  • Exit Interview Management - Professional exit interviews that get honest feedback about why people really leave.

COMPLIANCE & RISK MANAGEMENT

  • HR Compliance Audits - We review your entire HR operation to find gaps, risks, and problems before they become legal issues.

  • I-9 Audits - Specific compliance review for immigration documentation and employment eligibility verification.

  • Policy Review & Updates - Annual refresh of your policies to keep them current with changing laws and cannabis regulations.

  • Internal Affairs Investigations - Professional investigation of employee misconduct, policy violations, or workplace concerns.

CANNABIS-SPECIFIC SERVICES

  • Cannabis Compliance Training - Employment law training specific to cannabis operations—what's different, what's risky, what you need to know.

  • Multi-State Expansion HR Planning - Opening in another state? We help you navigate new labor laws, cannabis regulations, and compliance requirements.

  • Dispensary Operations Consulting - Labor scheduling, customer service standards, budtender management, and retail operations support.

  • Union Relations Management - If you're unionized or facing unionization efforts, we help you navigate the relationship and stay compliant.

PERFORMANCE & DEVELOPMENT

  • Performance Review Programs - Design and implement performance review systems that work for your business—quarterly, annual, or custom.

  • Succession Planning - Identify and develop future leaders so you're not stuck when key people leave.

  • Leadership Development Programs - Manager training, executive coaching, and leadership skill building beyond one-time sessions.

CULTURE & RETENTION

  • Employee Engagement Surveys - Find out what your team really thinks and get actionable data on what needs to improve.

  • Stay Interviews - Talk to your good employees before they quit to understand what keeps them and what might drive them away.

  • Employee Retention Strategies - Build programs and systems that keep your best people from leaving.

  • Team Building Program Design - Real culture building—not trust falls, but programs that strengthen teams and improve collaboration.

  • Employee Recognition Programs - Design systems that keep people motivated and recognized for good work.

COMPENSATION & BENEFITS

  • Benefits Administration - Manage enrollment, changes, and ongoing administration of your benefits programs.

  • Compensation Analysis - Are you paying competitively? We analyze your compensation against market rates and make recommendations.

  • Benefits Package Design - Build a benefits package that matters to cannabis workers and fits your budget.

  • Commission Structure Development - Design fair commission systems that drive sales without creating conflicts.

STRATEGIC PLANNING & ORGANIZATIONAL CHANGE

  • Organizational Restructuring - When your structure isn't working, we help you redesign departments, reporting lines, and team organization.

  • Change Management - Guide your team through major changes—new ownership, mergers, relocations, or operational shifts.

  • Reduction-in-Force Management - Layoffs are brutal. We help you plan, execute, and communicate them in a way that's legally compliant and minimally damaging.

  • New Location Staffing Plans - Opening a new site? We build staffing plans—how many people, what roles, what budget, what timing.

  • Department Restructuring - When a team isn't working, we figure out why and redesign it to function better.

PROJECT MANAGEMENT & SPECIALIZED SUPPORT

  • HR Project Management - Need someone to run a big HR initiative? We manage complex projects from start to finish.

  • Job Description Library Creation - Build a complete set of job descriptions for your entire company.

  • Executive Assistant Services - High-level administrative support for owners and executives.

  • Employer Brand Content Creation - Write compelling website content, job postings, and careers page copy that attracts top talent.

Quick FAQs:

  • How do we get started? It starts with a discovery call. We'll talk through your situation, goals, and timeline, then recommend a customized scope of work that fits your needs.

  • Are these services one-time or ongoing? Both. Some projects are short-term and outcome-focused, while others benefit from ongoing support. We'll help you choose the right approach.

  • What if we need something not listed here? Ask us. If it's HR-related and we can help, we'll figure it out.